lake8.dev — Terms and Conditions of Use

Version 2.0 — April 2026 — Plain text
LanguageITENDEES
Courtesy translation. In the event of any discrepancy, the Italian version prevails.

TERMS AND CONDITIONS OF USE

lake8.dev

Version 2.0 — April 2026

Applicable to all lake8.dev software products


PRELIMINARY WARNING
ACCESSING THE SERVICE, REGISTERING OR USING THE SOFTWARE, EVEN IN PART, IMPLIES FULL, UNCONDITIONAL AND UNRESERVED ACCEPTANCE OF THESE TERMS AND CONDITIONS.


ARTICLE 1 — DEFINITIONS

1.1 Terms relating to the parties

"Supplier", "lake8.dev", "We": means lake8.dev, an entity in the process of incorporation under applicable Italian law, operating under the lake8.dev trade name, reachable at the electronic address legale@lake8.dev.

"User": means any natural person of legal age or any duly incorporated legal entity that accesses, registers, installs or uses, in any form or manner, one or more lake8.dev Products.

"Business User": means a User who accesses the Service in the course of their professional, commercial, craft or entrepreneurial activity.

"Consumer User": means a User who is a natural person accessing the Service for purposes unrelated to their professional activity.

"Installer" or "Reseller": means the third party duly registered in the lake8.dev Installers register and holding an active lake8.dev certification.

1.2 Terms relating to the service

"Software" or "Product": means any software application developed and distributed by lake8.dev, including: MRP Scheduler, Business Intelligence Lake8 (I_LAKE8), Support System, Certification Platform, and any other product made available over time.

"Licence": means the non-exclusive, non-transferable, revocable and temporary right to use the Software.

"Licence Token" or "JWT": means the unique cryptographic code generated by the lake8.dev licensing system.

"Machine ID": means the unique identifier generated automatically by the Software on first start-up on the User's device.

"Production Data": means data relating to the User's production processes, including work orders, processing steps, production progress, machine data and planning data.

"Usage Data": means anonymous and/or aggregated data relating to how the Software is used, excluding the User's specific Production Data.

"Setup Fee": means the one-off, non-refundable consideration for configuration, professional activation and onboarding services.

"Grace Period": means the period during which the Software continues to operate despite the revocation or expiry of the Licence, with a warning displayed to the User.


ARTICLE 2 — NATURE OF THE BETA SERVICE

2.1 The Software is currently distributed as a Beta Version. The Beta Version does not constitute a final, complete or defect-free software product.

2.2 The User acknowledges and expressly accepts that the Beta Version may present, without this constituting a breach of contract: programming errors, malfunctions, partial or total data loss, unexpected behaviour, incompatibility with third-party systems, substantial changes without notice.

2.3 The Supplier reserves the right to modify, update, suspend or discontinue the Service at any time, with or without notice for free Plans.

2.4 Participation in the Beta Programme confers no vested right to continuity of the Service, to permanent free use, or to the future availability of existing features.


ARTICLE 3 — ACCESS AND REGISTRATION REQUIREMENTS

3.1 To access the Service the User must be of legal age or a duly incorporated legal entity, have an internet connection and a compatible computer system, and provide accurate and complete information.

3.2 The following must be provided at registration: company name or first and last name, tax code and/or VAT number (verified via VIES for EU entities), a valid email address, and the name of the technical contact person.

3.3 The User is responsible for keeping their credentials confidential and undertakes not to share them with unauthorised third parties.

3.4 Multiple registrations intended to circumvent plan limitations are not permitted.


ARTICLE 4 — GRANT OF THE LICENCE TO USE

4.1 The Supplier grants the User a licence to use the Software which is: non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable, limited in time, and limited to the number of installations and users of the chosen Plan.

4.2 The Licence is bound to the Machine ID of the device on which it is activated.

4.3 This Licence does not constitute an assignment of intellectual property rights in the Software.

4.4 The following are expressly prohibited: copying or duplicating the Software, modifying it or creating derivative works, decompiling or reverse engineering it — including extracting binary files from the Docker container — distributing or sublicensing it to third parties, and using it for purposes other than those of the chosen Plan.


ARTICLE 5 — AUTOMATIC ACTIVATION, TOKEN AND MACHINE ID

5.1 Activation takes place through an automated procedure: registration on license.lake8.dev, approval by the Supplier, and automatic activation through polling by the Software towards the licence server. The Licence Token is never transmitted by email nor exposed in clear text for security reasons.

5.2 The Licence Token is cryptographically bound to the specific Machine ID and cannot be transferred to other devices without the Supplier's written authorisation.

5.3 The Software periodically verifies the validity of the Licence. Should connection be temporarily impossible, the Software will continue to operate for a Grace Period of no more than seven (7) days.

5.4 If the device is replaced or the system reinstalled, the User must contact legale@lake8.dev to request the transfer of the Licence.


ARTICLE 6 — ACCESS PLANS AND PROGRESSIVE NOTIFICATION SYSTEM

6.1 The Software is available under the following Plans: FREE (permanently free with limitations), BASE (intermediate features on a monthly fee), PRO (advanced features including OPC UA/MTConnect connectivity), INDUSTRY (full access including Fanuc FOCAS connectivity), ENTERPRISE (custom configuration).

6.2 The Software implements a progressive notification system when Plan usage thresholds are reached:
- 80% of the threshold: discreet informational notice
- 95% of the threshold: visible notice with upgrade options
- 100% of the threshold: feature blocked with an upgrade prompt

This mechanism is an integral part of how the Software operates and does not constitute a malfunction or a breach of contract.

6.3 Free Beta Plans are made available on an experimental basis and do not constitute a vested right of the User. The Supplier reserves the right not to renew them, to modify them, or to convert them into paid plans with at least thirty (30) days' notice.

6.4 At the end of the Beta period, the Software will automatically be moved to the FREE tier, or suspended if no FREE Plan is available for the specific product. The User is informed through in-app notifications and email communications in the thirty (30) days beforehand.

6.5 The User is not entitled to any refund or compensation for the interruption or modification of free Beta Plans.


ARTICLE 7 — SETUP FEE, FEES AND PAYMENTS

7.1 Setup Fee — A one-off Setup Fee may apply to paid Plans, the amount of which is indicated in the commercial documentation. The Setup Fee is: due before services begin, non-refundable under any circumstances, and separate from the monthly fee.

7.2 Recurring fees — Fees are published on lake8.dev and are subject to change with thirty (30) days' notice. Fees are payable in advance.

7.3 Payment methods — Payments are made exclusively by credit or debit card through Stripe. After three (3) consecutive failed charge attempts, the Licence will be automatically suspended.

7.4 Invoicing — The electronic invoice is issued only after payment has been confirmed. Invoices are transmitted to the Italian Interchange System (SDI) pursuant to Italian electronic invoicing legislation.

7.5 No refunds — Save where mandatory law provides otherwise, fees paid are non-refundable. The Setup Fee is non-refundable under any circumstances.


ARTICLE 8 — PRODUCTION DATA AND RESPONSIBILITY FOR INDUSTRIAL DECISIONS

8.1 Production Data entered by the User remains the exclusive property of the User. The Supplier claims no ownership rights over it.

8.2 The Supplier processes Production Data solely to enable the Software to operate and to provide technical support on request. Production Data is not assigned, sold or disclosed to third parties.

8.3 Operational, production and management decisions taken on the basis of the Software's outputs are the exclusive responsibility of the User. The Supplier is not liable for: production decisions based on the processed data, errors arising from incorrectly entered data, damage to plant or machinery, or economic losses arising from malfunctions.

8.4 It is the User's exclusive responsibility to set up and maintain adequate backup systems for their own Production Data. The Supplier does not guarantee data retention in the event of hardware failure, operating errors or force majeure.

8.5 In the case of on-premise installation, responsibility for infrastructure security, backup and data protection rests entirely with the User.


ARTICLE 9 — USAGE DATA AND COMMERCIAL PURPOSES

9.1 By accepting these Terms, the User expressly consents to the collection of Usage Data in anonymous and/or pseudonymised form.

9.2 Usage Data is used for: improving the Software, performance analysis, producing aggregated statistics on the manufacturing sector, and the Supplier's commercial purposes, including the marketing of aggregated and anonymised industry reports.

9.3 The Supplier reserves the right to aggregate, anonymise and process Usage Data in order to produce industry statistics and analyses that may be marketed to third parties. Such processing contains no data traceable to individual Users or specific companies and does not reveal confidential information of individual Users.

9.4 The User's specific Production Data is never included in aggregated processing. Usage Data relates exclusively to how the Software is used.

9.5 The User may withdraw consent by sending a written request to legale@lake8.dev. Withdrawal takes effect within thirty (30) days of receipt.


ARTICLE 10 — USER OBLIGATIONS

10.1 The User undertakes to use the Software solely for lawful purposes, in compliance with applicable law and third-party rights.

10.2 The following are expressly prohibited: unlawful or fraudulent use, unauthorised access to the Supplier's systems, introduction of malicious code, attempting to reverse engineer or extract the source code, and unauthorised sharing of credentials.

10.3 The User is solely responsible for the Data entered into the Software and warrants that they hold all rights necessary for its processing.


ARTICLE 11 — LIMITATION OF LIABILITY

11.1 THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND.

11.2 The Supplier does not warrant uninterrupted operation, accuracy of results, compatibility with any system, or the absence or correction of defects.

11.3 Under no circumstances is the Supplier liable for direct, indirect, incidental, special or consequential damages, loss of profits, business interruption, damage to production plant or loss of data.

11.4 The Supplier's aggregate liability is limited to zero euros (EUR 0.00) for free Plans, and to the fees paid in the twelve (12) months preceding the event for paid Plans.

11.5 Nothing excludes the Supplier's liability for death or injury caused by wilful misconduct or gross negligence, or for fraud.


ARTICLE 12 — INTELLECTUAL PROPERTY

12.1 The Software — including source code, compiled binary files, architecture, design, user interface, documentation, trade marks and logos — is the exclusive property of the Supplier and is protected by copyright, patent and trade secret law.

12.2 These Terms transfer no intellectual property rights in the Software to the User.

12.3 The "lake8.dev" trade mark and all of the Supplier's distinctive signs may not be used without prior written consent.


ARTICLE 13 — PROCESSING OF PERSONAL DATA

13.1 The Supplier processes the User's personal data as data controller pursuant to the GDPR (EU Regulation 2016/679) and Italian Legislative Decree 196/2003.

13.2 Data is processed for: managing registration and the contractual relationship, activating and managing the Licence, communications relating to the Service, compliance with legal obligations, and the processing of aggregated data as set out in Article 9.

13.3 Data is not transferred to third parties for marketing or commercial profiling relating to individuals.

13.4 The User has the right of access, rectification, erasure, restriction, objection and portability in respect of their data, by sending a request to legale@lake8.dev. They also have the right to lodge a complaint with the Italian Data Protection Authority.

13.5 The full Privacy Policy is available at license.lake8.dev/privacy.


ARTICLE 14 — REVOCATION, SUSPENSION AND TERMINATION

14.1 The Supplier may revoke, suspend or restrict the Licence in the event of: breach of the Terms, fraudulent use, non-payment, false information at registration, or termination of the Beta Programme.

14.2 In the event of revocation, a Grace Period with a displayed warning may be granted. At its end, access will be blocked by an automatic mechanism.

14.3 The User may cease use at any time by uninstalling the Software and notifying legale@lake8.dev. Termination does not give rise to any right to a refund.


ARTICLE 15 — CERTIFIED INSTALLERS AND RESELLERS

15.1 The Supplier maintains a register of certified lake8.dev Resellers. The commercial relationship between the Supplier and Resellers is governed by a separate agreement (the "Reseller Agreement").

15.2 The Supplier is not liable for the activities, conduct or performance of Installers towards end Users.

15.3 The Supplier reserves the right to revoke the certification of any Reseller who fails to reach the required minimum volumes or breaches the Reseller Agreement.

15.4 Payments between the end User and the Supplier are made directly through the lake8.dev platform. The Reseller is not authorised to receive payments on the Supplier's behalf unless otherwise agreed in writing.


ARTICLE 16 — INDEMNITY

16.1 The User undertakes to hold the Supplier harmless from any claim, damage, cost or expense arising from: breach of the Terms, use of the Software in breach of applicable law, infringement of third-party rights, data entered into the Software, or production decisions taken on the basis of the Software's outputs.


ARTICLE 17 — CHANGES TO THE TERMS

17.1 The Supplier may amend these Terms at any time, notifying the changes by email, by notice on license.lake8.dev and by notification within the Software.

17.2 Substantial changes are communicated with at least thirty (30) days' notice.

17.3 Continued use of the Software after the changes have been communicated constitutes tacit acceptance.


ARTICLE 18 — GOVERNING LAW AND JURISDICTION

18.1 These Terms are governed by Italian law.

18.2 For Business Users, disputes fall within the exclusive jurisdiction of the court of the place where the Supplier has its operating office.

18.3 For Consumer Users, the provisions of the Italian Consumer Code (Legislative Decree 206/2005) apply. Consumer Users may make use of the ADR/ODR procedures available at ec.europa.eu/consumers/odr.


ARTICLE 19 — FINAL PROVISIONS

19.1 Severability: the invalidity of any provision does not affect the validity of the remaining ones.

19.2 The Supplier's failure to exercise a right does not constitute a waiver of it.

19.3 These Terms constitute the entire agreement between the parties and supersede any prior agreement.

19.4 Communications must be made in Italian to legale@lake8.dev.

19.5 In the event of any discrepancy between the Italian version and any translation, the Italian version prevails.


lake8.dev
legale@lake8.dev | https://license.lake8.dev/tos

Last revised: April 2026 — Version 2.0